50+ Years of Experience

With more than 50 years of combined experience, you can trust our expertise – it’s not just based on certifications and theory, but mastered hands-on in the field.

We have directly observed how many industries have changed radically, and learned to adapt and improve in unpredictable circumstances.

Expertise

From Start-Ups to Global Corporations

Different companies have their own challenges and limitations, and we want to support you with the knowledge we have gained in these diverse arenas.

We believe in staying small as long as possible to keep structures and communication direct and simple.

The larger and more complex an organisation is, the more overhead and dissonance is observed.

Your organisation deserves better.

Industries

We (Probably) Know Your Industry

We have worked with teams for more than 50 customers in the following industries:

Automotive, banking and finance, biotechnology, discount retail, e-commerce, education, energy, fashion, fitness, health and general insurance, industrial machinery, media, pharmaceutical, public services, publishing, real estate, religious organisations, standards organisations, travel, video games, consulting, event management, music technology, professional photography, telecommunications.

Even if your industry doesn’t appear on this list, we are known for our adaptivity and ability to rapidly understand new business domains.

We are eager to learn about your company’s uniqueness.

Entrepreneurship

We Are Entrepreneurs Ourselves

While we have both been employees, we are also entrepreneurs ourselves and can support you in your entrepreneurial challenges.

Financial concerns are not an afterthought for us, as we are well aware of the importance of profit-orientation.

Our approach includes identifying unneeded liabilities and suggesting investments with measurable results.

International

We Have Extensive International Experience

Working with different cultures is challenging, and we can support you with our experience helping teams succeed in:

Argentina, Australia, Austria, Brazil, Canada, China, Croatia, Germany, India, Italy, Mexico, New Zealand, Pacific Islands, Philippines, Poland, Romania, the Netherlands, UK, USA.

We look forward to working with your multicultural teams.

Services

We Provided a Variety of Services

We’ve done a lot of different things. Too many to list here!

You can rely on our past successes in creating products, defining strategies, refining enterprise architectures, technical and organisational coaching, and indeed, transforming whole companies.

We won’t leave you alone with your challenges at any step in the process.

Certifications

We Have Been Certified, too

While we don’t believe that certification alone is a substitute for hands-on experience, we can support you with our proven qualifications:

Leigh is a Master of Psychology and a Bachelor of Information Technology, and holds a variety of agile and Scrum certifications.

Daniel holds multiple Scrum certifications from both the Scrum Alliance and Scrum.org and has earned numerous developer and architecture certifications over the years.

We look forward to learning with you.

Serious Joy

We are Serious, but Don’t Take Ourselves (too) Seriously

Work is not always fun, and we are aware that our views and opinions are not the only way of seeing things.

You might challenge us and our ideas, and that is perfect for us, as that is the only way to grow together.

What you do is important, and our opinions and suggestions are not set in stone. Let’s discover your best way together.

Change can also be joy.

Expertise
Industries
Entrepreneurship
International
Services
Certifications
Serious Joy

Projects

Customers

Industries

Countries

Rediscover Your Efficacy

Growth

Growth, But Not in Staff

Efficiency and automation offer many opportunities for improvement without always calling for “more people”.

Every extra person increases the complexity and friction. We help you identify how your company can stay lean or become lean again.

Let’s keep it simple and direct as much as possible.

Headcount

Break “Power in Numbers”

Your organisation’s headcount might increase when needed, but adding more people is often not the best solution.

Great teams are not an ever-expanding collection of people, but ideally a small group of experts.

Team leaders support and participate, rather than amplifying social complexity.

Environment

A Good Environment is Just the Foundation

We have made great progress in work/life balance over the last few decades, and no one wants less flexibility for engaged teams.

But we must ensure that the “work” in “work/life” is the primary focus.

Personal matters are important, but making them possible should not become the overriding objective of you or your employees.

Results

Result-Driven Approach

We identify where your processes left productivity behind:

It’s time to end project management theatre, pretending that cards being moved on a board are actual progress.

Methods like OKRs can help us find common alignment within your company.

Focus

Finding and Keeping Direction and Focus

Your company is not your hobby.

Your employees are not just some random people; they are the players in your professional sports team.

We help you find the best way to achieve your commercial goals without compromising your core values.

Without a clearly defined and articulated strategy, it’s easy for personal agendas to take over.

We help you to fix this and avoid it in the future.

Profit

Profit Means Stability and Sustainability

An enterprise means taking risks for potential advantage, and that risk is taken fundamentally for profit.

We believe in fairness, cooperation, direction, and a sense of belonging, but these should never stand in the way of the fundamental reason a company exists:

Providing a reliable livelihood for its employees, especially in trying times.

Growth
Headcount
Environment
Results
Focus
Profit

Reboot Your Culture

Methods

Beyond Methods

Not every tool is the right tool for the job at hand.

We have extensive hands-on experience with many methods, and conceptually understand many more, but we understand that there is no “one-size-fits-all”. What works in a large organisation may not work in a small one.

We begin with a beginner’s mind and follow the principle of Shuhari - ``follow the rules, break the rules, transcend the rules``.

Post-Agile

Going Post-Agile

In the 90s, Scrum and other agile methods were radical and new, and they changed the way we worked on projects.

But too often, they came to a new level of deception, twisting the original ideas to stall progress and avoid accountability.

We help you rediscover the core ideas of agility without getting lost in pointless events and meetings.

Post-AI

Going Post-AI

Let’s be clear: An agent will not run your company.

An agent will not adapt to changes.

Yet your great teams will use all available tools, including AI-based solutions.

We help you see beyond the hype and see how actual business value can be created with these tools.

Post-Remote-Work

Going Post-Remote-Work

The COVID crisis proved that work from home is possible for many tasks.

It also revealed many challenges and weaknesses that we had never seen before.

We suggest finding a middle ground with you: using in-person work when it increases discovery, identification, and alignment, and remote work when needed for deep focus and specialisation.

One thing for sure - when in doubt, we recommend collaboration at the place where the work takes place.

Assertiveness

Allow Respectful Assertiveness

Being open and direct is not insulting or offensive. An adaptable company culture cannot avoid making conflicts visible.

Instead, we help you resolve these conflicts with a clear, well-argued analysis, or find a workable compromise and move forward together.

There's no need to be ashamed; it’s time to fix the issues.

Commitment

Commitment to Strategy

A leader ideally has a clear idea of where the company is heading, but do all your employees know or share this view?

We help you ensure that your strategy is clear to your teams, providing them with a clear sense of purpose.

This enables your people to make independent yet excellent decisions aligned with the company’s strategic goals.

Hard Questions

Asking the Hard Questions

Running a business is not always simple, and often the consequences can seem overwhelming.

But avoiding these inconvenient truths does not make them disappear.

Do we need to pivot? Do we need to reorganise? Do we need to downsize?

We help you find the answers and push through the resistance.

There is no other way.

Methods
Post-Agile
Post-AI
Post-Remote-Work
Assertiveness
Commitment
Hard Questions

Sustain Your Results

Moving Fast

Move Fast... and Fix Things

In our ever-changing world, the ability to make good decisions quickly is crucial.

Whether it’s testing new product ideas or developing solutions to existing problems, we can help you to generate results by iterating through experiments in days or weeks, rather than months (or years).

Improvement

Continuous Improvement

Continuous improvement is more than running a Scrum retrospective or holding a weekly recap.

We believe in constant introspection and experimentation.

Your organisation can also continue to develop when we are not there, and we enjoy supporting the establishment of a self-motivated learning culture.

End-To-End

An End-To-End View

From idea-generation and rapid-prototyping to project-delivery and operational excellence:

We have proven experience across the end-to-end product and project lifecycle.

Wherever your problems lie, we can help you with them.

Systems

Systems Thinking

We have been lucky enough to meet and work with some truly exceptional systems-thinkers, and we emphasise “thinking in systems” in our daily work to analyse problems and develop solutions.

We help you to think in systems yourself – with a different view of your organisation, and perhaps the world, you will be empowered to solve your own problems independently.

Go and See

Go and See - Genchi Genbutsu

We believe strongly that true insights into issues or opportunities are only available at the place where the work takes place.

You need more than to receive a report or have potential customers fill out questionnaires.

Actual discovery requires you to carefully observe and deeply understand what is happening “at the coal-face”.

This is why we prefer to meet you face-to-face, where your work takes place: Gemba.

Respect

Honour and Respect

In our social-media-addicted, post-factual world, these words might sound “old-fashioned”, but we believe they have not lost their value.

We deliver what we promise, and we treat our clients and partners with respect, and expect to be treated in the same way.

If circumstances change and we need to adapt, we will find a solution together.

Bespoke

Boutique and Bespoke

With size comes complexity, and we are therefore deliberately a small company and will remain so.

When we require skills or resources that we do not personally possess, we have an extensive network of professional partners on whom we can rely.

Your company is different, so our work will be tailored to your unique situation.

Moving Fast
Improvement
End-To-End
Systems
Go and See
Respect
Bespoke

Let's Walk the Next Steps Together!